Pike will not collect any personally-identifiable information about you (that is your name, address, telephone number, email address or credit card) unless you provide it voluntarily and knowingly.
If you do not want your personally-identifiable information collected do not submit it to us. If you do submit personally identifiable information, we will use it in the following ways, unless stated otherwise:
- We may store and process that information to better understand your needs and how we can improve our product offerings and services.
- We may use that information to contact you.
- We may share contact information (name, address, phone number and/or email address) with third party vendors specifically, and only, for activities related to the continued operation of our websites. Third party vendors are not to use your information for any other purposes and must keep any information confidential.
- We will not give or sell your individual information to any outside company for its use in marketing or solicitation
- We will maintain the confidentiality of your personal information, and it will only be used to support your relationship with Pike and its Websites.
Unfortunately, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this privacy statement. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.
Children Under Eighteen (18)
Pike has no intention of collecting any personally identifiable information (that is your name, address, telephone number or email address) from individuals under eighteen (18) years of age through our websites. If a child has provided us with personally identifiable information a parent or guardian should contact us at the e-mail address listed at the bottom of this statement if they want this information to be deleted from our records. We will use all reasonable efforts to delete the child's information from our existing files.
Non-Personally-Identifiable Information Collected Automatically
In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include the internet browser you a using, the type of operating system, and the domain name of the website which linked you to our site. When you view one of our websites, we may store information from time to time on your computer. These "cookies” allow us to tailor a website or advertisement to better match your interests and preferences. With most internet browsers you can block, receive a warning or erase all "cookies" from your hard drive.
Please refer to your browser instructions or help screen to learn more about these functions. We also may collect an IP address from visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are also not linked to personally identifiable information.
Opting Out of Receiving Communications from Us
Pike may send you communications regarding its services, its websites or otherwise. Pike provides you the opportunity to opt-out of receiving such communications by indicating your desire to opt-out. If you would like to opt out of receiving communications from us please email us using the 'contact us' page.
Correcting or Updating Information
All information provided to Pike is transmitted using certified encryption. We also protect your information by placing it on a secure portion of our website that is only accessible by certain qualified employees of Pike. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
If you have questions about any of our policies please contact customer service at (888)332-1672 or by using the contact page for a response by the next business day. If you prefer a phone call in response to your email please provide the best phone number for us to use. Thank you.